Privacy statement for the Eionet website


Any personal data you submit to the European Environment Agency (EEA) in the context of the Eionet website referred to above will be processed in accordance with Regulation (EU) 2018/1725 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data. 

Processing operations are under the responsibility of the CAS1 (Networks and Partnerships) group under CAS (Coordination and Strategy) programme of the EEA acting as data controller, regarding the collection and processing of personal data.

What personal data do we collect and for what purpose

When you visit the website we do not collect any personal information and we do not link or correlate your authenticated session to the collected website usage statistics which are fully anonymized. See "site usage statistics" section for more details.

We collect personal information when we create an account in the Eionet User Directory. This is needed in order to grant  the user access to EEA/Eionet's websites that require authentication through the Eionet account. This does not apply to the Eionet Collaboration tools on teams, which use Microsoft accounts for authentication. Please see the respective privacy statement here: 

Users added to Eionet User Directory include the EEA's own staff, staff of organisations that EEA cooperates with, such as Reporters on Reportnet2,  EU's institutions, as well as consultants working for EEA.

Self-registration is not possible. Registration only occur by invitation of an existing member of the network or by contacting the Eionet Helpdesk.

The personal data processed in Eionet User Directory is:        

  • User ID (*):
  • First name (*):
  • Last name (*):
  • Full name (native language):
  • Reason to create the account (*):
  • Job title:
  • E-mail (*):
  • URL:
  • Postal address:
  • Telephone number:
  • Mobile telephone number:
  • Fax number:
  • Organisation (*):
  • Department:        

(*) These are required fields.

We also process personal data (transactional data) such as IP-address, browser version and other device information that is necessary to securely deliver web pages to your internet client. This transactional data is also processed by [g]personnel at EEA and at CERT-EU ( which provides security services for EEA. These transactional data is also available to our Internet Service Provider ( and our cloud provider Amazon in EU and their privacy statement applies.

The processing of your personal data is necessary for the performance of the tasks carried out by the EEA as mandated by Regulation (EC) No 401/2009 of 23 April 2009 on the EEA and Eionet.

Who can see your personal data

The Eionet User Directory is only accessible to users of the Eionet User Directory. Following personal data is available for authenticated users:

  • Job title (if available)
  • Given name
  • Surname
  • Organisation
  • User profile picture (if user has uploaded one)
  • Email
  • Department (if available)
  • Telephone (if available)
  • Mobile phone (if available)
  • Fax (if available)
  • Postal address (if available)

Only staff in Eionet helpdesk and the National Focal Points can see the field “Reason to create account". The Eionet roles of a user can only be seen by EEA staff and Eionet members, not extranet users.

Accounts are disabled by the Eionet helpdesk when we are made aware that the account is not needed anymore. These deactivated accounts are only visible to the Eionet Helpdesk.

Personal data is not shared with third parties for direct marketing purposes.

There are no third country transfers. We store your data within the European Economic Area/European Union.

How can you access or rectify your information

If you wish to access, modify any of your personal data please login in with your Eionet account on Eionet user profile page, click the link edit my user profile found in the left navigation. The information is then updated and synced to all EEA/Eionet systems using Eionet User Directory authentication system. The syncing process may take up to 24h.

If you wish to modify any of your uploaded content you should be able to do it just by logging in and re-edit your uploaded content to the site. In many cases you are also able to delete the content you have uploaded yourself.

If you wish to delete your account or any other personal data or need further assistance, you should address your request in writing by email to You would need to use the same email address that is used in the account in order to prove your identity. You may be asked to provide more information to prove your identity before your account can be deleted.

If you wish at any time to withdraw your consent to the process, you should address your request in writing by email to The withdrawal of your consent does not affect the lawfulness of processing based on consent before its withdrawal.

Site usage statistics and personalised experience settings

 We do not store personal data in cookies. We may store your own page settings in non-personalized ways (e.g. your language settings).

 By default, the browsing experience of website visitors is tracked by EEA Matomo software1 in order to produce anonymised statistics. For example when you visit our website, we may collect some data on your browsing experience such as your masked IP address2 (anonymized by removing the last two bytes), the web page you visited, when you visited and the website page you were redirected from.

 This information is used to gather aggregated and anonymous statistics with a view to improving our services and to enhance your user experience. The analytical reports generated by EEA Matomo can only be accessed through the Eionet User Directory authentication system to EEA staff, other relevant EU's institution staff or by duly authorised external sub-contractors, who may be required to analyse, develop and/or regularly maintain certain sites.

By default, our software Matomo installation respects users preference and will not track visitors which have specified "I do not want to be tracked" in their web browsers (aka "Do not track").

How long do we store your personal data

When you don't have a role in Eionet Directory anymore, your account is disabled by the Eionet Helpdesk. Eionet accounts are also systematically disabled when the password has expired more than one year ago. The systematic disabling does however not apply for members of roles that are managed by the National Focal Points, i.e. National Reference Centres and Reporters (of data flows under the EEA Annual Work Programme), who maintain an active status as long as the National Focal point of their country keep them in the role.

Once your account is disabled you cannot access the Eionet services that require login with an Eionet account but your personal data may still be visible for the purpose of maintaining smooth networking by keeping track of past network activities over a reasonable period of time (up to seven years after the account was disabled).

Disabled account can be re-enabled by the Eionet Helpdesk when the account owner again has a role in Eionet.

Disabled accounts are systematically deleted when they have maintained a disabled status for more than seven years. You have also the right to get your account permanently deleted earlier from the Eionet User Directory by sending an email to Eionet Helpdesk (

Network logs storage

We process your personal data, to provide web pages from this site to you ("transactional data" such as your IP address, browser version and device information that is part of the various internet communication protocols) and use it for ensuring the security of the pages.

Transactional data (security logs) is stored for a maximum of 1 year for security audit purposes unless there is an individual reason to keep information for a longer period of time (e.g. when individual IP addresses are blocked if part of a DoS-attack).

Sharing on social networks or follow external links

Our social links are not sharing any personal information with third parties without your prior consent. These are simply links to external websites.

If you click on any button that allows you to share our pages or follow a link, you will be redirected to this other page and you are then subject to the privacy policy of this third party, over which EEA has no control or responsibility.

How do we secure your personal data

Access to your personal data is subject to strict security controls like encryption and access control. We do not share your personal data with third parties without your prior consent.        

The functioning of the servers and databases containing the personal data is compliant with the EEA's Information Security Policy and the provisions established by the EEA's Information Security Officer.

How to contact us and right to appeal

You may contact the EEA’s Data Protection Officer (DPO) in case of any difficulties relating to the processing of your data at the following email address:        

You are entitled to have recourse at any time to the European Data Protection Supervisor ( if you consider that your rights under Regulation (EU) 2018/1725  have been infringed as a result of the processing of your personal data by the EEA.


1 Matomo is an open-source and privacy-oriented web analytics software. The term "EEA Matomo" refers to our installation, managed directly by EEA Staff and installed within EEA/EU.

2 Masking of IP addresses. Institution, city and country origin are determined from the full IP, then stored and aggregated before a mask is applied. EEA Matomo uses an IP de-identification mechanism that automatically masks a portion of each visitor's IP (Internet Protocol), effectively making it impossible to identify a particular website visitor via the sole IP address.